Curb-side delivery
All deliveries are curb side only unless previously agreed.
Curb-side delivery is performed to avoid any possible damage that may occur while unloading and moving the product from the delivery truck to your home. All of our products are securely packed using foam, cardboard and shrink wrap as they travel directly from the warehouse. It would be very unfortunate, if the small trip between the delivery truck and your home, the product pieces are subjected to unnecessary damage. Curb-side delivery is highly beneficial for the consumer, as the consumer himself can take the effort and time to appropriately maneuver the product inside the home without any risk of a rushed delivery being performed by the freight delivery company.
Every product on our site has an estimated lead time – the number of business days it takes for an item to be processed and prepared for shipment at the warehouse. To provide you with the greatest selection on the internet, we ship from warehouses all over the country. Each lead time varies based on many different factors. Some warehouses stock items that can be shipped the same day or within 24 hours. Others items require a longer time (e.g. 2-4 weeks). Each product listing includes the estimated lead time below the product name: "Usually ships in XXX" to give you an idea how quickly your order will leave the warehouse. Delivery usually takes between 3 and 10 days from when your order ships. For residential deliveries, you will be contacted for an appointment as soon as your order arrives at the local terminal. For commercial deliveries, no appointment will be made. If you need to make one, please contact us.
The most important thing to remember about curb-side delivery is that you must inspect the package at the time of delivery. If the box has any missing items or damage, or if there is any reason for you to be at all concerned about delivery, please write "PRODUCT DAMAGED or PRODUCT MISSING" clearly on the sheet that they ask you to sign. This simply insures that if there is any missing/damage, it will be easy to take care of the problem. If you have already accepted the package and find that parts are missing or damaged, please contact us right away as speed matters since most carriers only let us file freight claims within 48 hours of delivery. |
