A leader in the outdoor industry for over 29 years, Jordan Manufacturing Company, Inc. takes pride in the fact that quality and customer service have always been their top priorities. They realize that their commitment does not end with the sale. This is simply the starting point in a long-running relationship. Jordan believes the customer is the ultimate judge of their products and their customers have proven their loyalty since 1975.

Balau, a tropical wood endowed with rich oils and minerals, it has a natural brilliance, as well as incredible resistance to decay and moisture. From Southeast Asia, balau's strength and weather-resistance make it perfect for use in outdoor furniture. Balau is very similar to teak but is said to be denser, strong, and more durable. It also has a warmer, deep honey hue. This wood should be cleaned and treated annually to retain the natural wood color. If left to weather on its own, balau will weather to grey patina.

Partially assembled, ships Knock-Down. Item comes 70% - 90% assembled (depending on the product) with the remaining structures pre-drilled and pre-fitted for minimal set-up effort.

This product is backed by our 100% Satisfaction Guarantee. Please contact our Customer Care Center for questions regarding product guarantee.

Common Carrier
This product ships via ground with common carriers like UPS, FedEx, DHL or USPS.

Every product on our site has an estimated lead time – the number of business days it takes for an item to be processed and prepared for shipment at the warehouse. To provide you with the greatest selection on the internet, we ship from warehouses all over the country. Each lead time varies based on many different factors. Some warehouses stock items that can be shipped the same day or within 24 hours. Others items require a longer time (e.g. 2-4 weeks). Each product listing includes the estimated lead time below the product name: "Usually ships in XXX" to give you an idea how quickly your order will leave the warehouse. Depending on how close you are to the shipping warehouse, your product will arrive between 1 and 10 Business days after it leaves the warehouse.

We do not require an adult signature for deliveries, but please note that the decision to leave your package without a signature is at the discretion of the delivery person. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with "No Signature Required." Be sure to include your name and tracking number on the note.